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  1. How long has PMCNC been in existence?
  2. What is the overall success rate of the program and how is it determined?
  3. What are the qualifications of the physician and therapist treating me?
  4. Is the program covered by Medicare and other insurance companies?
  5. Who developed the program of treatment?
  6. How is the treatment different from chiropractic or physical therapy?
  7. Will I need further tests such as x-rays or scans before I begin treatment?
  8. What are the benefits of the specific treatment?
  9. Can I take medications while in the program and will it reduce my need for medication?
  10. Does the doctor need to know about all of my medical problems and medications?
  11. How important is exercise to my program?
  12. If I need other medication for my pain who will prescribe it?
  13. How soon should I begin to see results from my treatments?
  14. If I miss a few sessions, will this negate my progress to that point?
  15. Will my pain return after I stop treatment and will I need further treatments in the future?
  16. If I have already tried physical medicine treatments without success, how will the program be helpful?
  17. Will any of the treatment make my condition worse?
  18. If the program does not work, what should I do next?
  19. If my regular doctor is not familiar with the program or has questions about the program, how can he/she receive additional information?
  20. What kind of results can I expect?

  1. How long has PMCNC been in existence?
    Dr. Bell started the clinic in January 1998 in Boone, seeing a need for a physician run non-pharmaceutical, non-invasive pain management and rehabilitation clinic. Due to rapid acceptance by patients in the area and much success in treating patients with chronic pain, we have opened two satellite offices, one in Hickory and the other in Wilkesboro. |top|
  2. What is the overall success rate of the program and how is it determined?
    An exit survey is done with patients enrolled in the program, and to date over 80% of patients surveyed rate the program an eight or higher on a scale of one to ten. |top|
  3. What are the qualifications of the physician and therapist treating me?
    The physicians at PMCNC are highly qualified, pain management board certified medical doctors with years of clinical experience diagnosing and treating patients with a variety of painful, debilitating conditions. The therapists who administer the treatments are also highly qualified persons with years of clinical patient contact. The therapists have appropriate medical credentials, and extensive training in the modalities used in the PMCNC program. |top|
  4. Is the program covered by Medicare and other insurance companies?
    Physical medicine is a covered benefit based on medical necessity under Medicare. All physicians in PMCNC accept Medicare assignment and if you have secondary insurance, they will usually pay the 20% not paid by Medicare. Most commercial insurance policies have physical medicine benefits as well. All coverage is verified prior to referral and every effort is made to advise the patient if there are deficiencies in their policy. |top|
  5. Who developed the program of treatment?
    The PMCNC program was developed by a combined group of medical professionals, which included physicians, physical therapists, exercise physiologists and licensed massage therapists dedicated to providing patients with the highest quality of care. |top|
  6. How is the treatment different from chiropractic or physical therapy?
    Medical doctors have more years of training compared to chiropractors and licensed physical therapists. When our program is compared to chiropractors: we do not use spinal manipulation. There is good evidence that manipulation may do more harm than benefit for certain common painful conditions. When compared to physical therapists: our program is directly managed and supervised by a physician who is directly involved in the clinic and is very knowledgeable in the modalities used. Further, our therapy tends to be more frequent and aggressive versus traditional physical therapy, with more direct hands-on patient treatment. This fact, plus our aggressive use of safe, modern microcurrent electrical technology seems to give us better results. |top|
  7. Will I need further tests such as x-rays or scans before I begin treatment?
    If you have recently had x-rays or scans done, the doctor will most likely be able to use the ones you have. However, if your tests do not show the information the doctor needs he may require additional diagnostic procedures. |top|
  8. What are the benefits of the specific treatment?
    Hot and cold therapy is used primarily in conjunction with therapeutic procedures to provide analgesia, relieve muscle spasm and reduce inflammation and edema. Thereapeutic massage is designed to restore muscle function, reduce epema, improve joint motion and/or relieve muscle spasm. Electric stimulation is used for pain control, to re-train weak muscles, reduce swelling, treat muscle spasm and strengthen muscles. Neuromuscular reeducation is provided to improve balance, coordination, kinesthetic sense, posture and improve gross and fine motor coordination. Therapeutic exercises are provided to restore the loss or restriction of joint motion, increase muscular strength and functional capacity which has resulted from a specific disease or injury. |top|
  9. Can I take medications while in the program and will it reduce my need for medication?
    It is okay to continue taking your particular pain medication(s) while enrolled in our program; however, it is our ultimate goal to completely eliminate your need for pain medications. Often we are totally successful; other times we only reduce your reliance on pain medications. It is rare that a patient completes our program and doesn't at least reduce their need for these medications. We at PMCNC firmly believe that routine use of such medications is not only habit forming, but can ultimately lead to undesirable side effects if taken too long and too regularly. Unfortunately, this is true even for over-the-counter pain relievers like Tylenol and Advil. |top|
  10. Does the doctor need to know about all of my medical problems and medications?
    The initial evaluation is the first step in the PMCNC program and is for the purpose of providing the physician with valuable information needed to determine the appropriateness, length and duration of treatment. The more information the doctor has, the more informed decisions he can make. |top|
  11. How important is exercise to my program?
    If appropriate for your condition, during the course of office treatment you will be given therapeutic exercises to perform at home. These exercises have been designed specifically for your condition and are essential to increasing range of motion and building strength and endurance. As your office treatments progress, you should note an increasing ability to perform these exercises. Further, when the in-office portion of your treatment is completed, continued compliance with these exercises will help keep your condition in check. |top|
  12. If I need other medication for my pain who will prescribe it?
    The physicians at PMCNC do not take the place of your primary care physician. We prefer to remain in a role of specialists. As such, we want you to stay in touch with your primary doctor and have them continue to prescribe all medications that you may require. |top|
  13. How soon should I begin to see results from my treatments?
    People respond differently to treatment. Some people note improvement after the first treatment, but this is unusual. More commonly, it takes several treatments over a span of 2/3 weeks to begin to note definite improvement. We also warn you that many people will note an initial new "soreness" after the first few treatments. This should not discourage you. This is simply a result of our treatment "awakening" muscles and tissues that have been inactive for a while. This initial soreness usually gives way quickly to pain relief and increased flexibility. |top|
  14. If I miss a few sessions will this negate my progress to that point?
    It is extremely important that you do not miss any scheduled appointments. Your physician has ordered treatment based on your condition and has a written plan of treatment with specific goals and the anticipated amount of time it wil take to reach those goals. In order for the treatment to be the most effective it should be followed as prescribed. We find for most conditions that a frequent 2/3 treatment per week regimen works best. Each treatment builds on the one before, and too much time elapses between sessions affects the amount of overall benefit you will derive. |top|
  15. Will my pain return after I stop treatment and will I need further treatments in the future?
    If appropriate to your condition, once you complete the active phase of treatment, the PMCNC physician may enroll you in an aftercare program here in the office. This aftercare or "maintenance" program is designed to assist you in remaining pain free. Your compliance with an in-office aftercare program, home exercise regimen, and diet/weight control often has a great effect on your ability to remain pain free. |top|
  16. If I have already tried physical medicine treatments without success, how will the program be helpful?
    Physicians and therapists at PMCNC use state-of-the-art equipment usually not available elsewhere. This is particularly true of our microcurrent electrical therapy. Our combination of treatment modalities has helped many patients who have failed other physical medicine methods, including chiropractic care and standard physical therapy. |top|
  17. Will any of the treatment make my condition worse?
    The treatment is totally safe and performed under the direction of a physician. If the physician deems the treatment inappropriate, you will be advised at the time of your initial evaluation. |top|
  18. If the program does not work, what should I do next?
    We generally know by the end of one month of therapy whether the program is working for you. If not, you should discuss other options with your PMCNC physician and your local primary physician. They can advise you on other treatments that are appropriate for your condition. |top|
  19. If my regular doctor is not familiar with the program or has questions about the program, how can he/she receive additional information?
    Your physician can contact PMCNC directly at 828.262.1373 (Boone) 828.304.0444 (Hickory), or 336.903.1292 (Wilkesboro), or toll free at 877.862.8471. We want to emphasize to your doctor that the treatments we utilize in the office are completely safe, usually effective, and considered mainstream modalities in modern physical medicine with a body of medical literature to support. Further, we want to make it clear to them that we wish to function in a role to help them treat your painful condition, especially when pharmaceutical medications or standard physical therapy or chiropractic has not helped. We absolutely do not want to take the place of your doctor. We know it is vitally important that you maintain a good relationship with your primary care doctor. We hope we will be good allies in your care. |top|
  20. What kind of results can I expect?
    The focus of the program is to provide quality care be decreasing or eliminating pain, restoring functional ability, and increasing the patient's range of motion, strength and endurance. Patients improve at different rates and degree of improvement varies depending on the condition and compliance of the patient. Over 80% of patients surveyed rated the program 8 or higher on a scale of 1 to 10 and highly recommend the program to family and friends. Frankly, we have been pleasantly surprised at the variety of painful conditions that have been helped by our program, even some conditions that are notoriously difficult to treat by other standard medical therapies. We encourage you to give us a try. What have you got to lose? Except the pain that has been hampering your life! |top|
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